Privacy Policy
At Avion Events, we respect your privacy and are committed to protecting the personal information you share with us when visiting our website, submitting an enquiry, requesting information about our services, or communicating with our team.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
Last Updated: September 2026
1. Information We Collect
We may collect information that you voluntarily provide when you contact Avion Events, complete an enquiry form, request a proposal, communicate with us through WhatsApp, email, telephone, or interact with our website.
Personal Information
The personal information we may collect includes:
- Your name
- Email address
- Phone or WhatsApp number
- Company or organisation name
- Event type
- Preferred event date
- Event location
- Information contained within your event brief or enquiry
- Any other information you choose to provide to us
Website Usage Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, pages visited, referral source, approximate location, and the time spent on different areas of the website.
2. How We Use Your Information
Information collected through our website and communications may be used for the following purposes:
- To respond to enquiries and requests for proposals
- To understand your event requirements
- To prepare quotations, proposals, and event plans
- To communicate with you regarding our services
- To provide event management, production, branding, entertainment, and related services
- To improve our website, services, and customer experience
- To maintain internal business and enquiry records
- To prevent misuse, fraud, or security issues
- To comply with applicable legal and regulatory requirements
3. Event Enquiries and Proposals
When you submit an event enquiry through our website, the information you provide may be used to assess your requirements and allow our team to contact you regarding your event.
Submitting an enquiry does not automatically create a contractual relationship between you and Avion Events. Any confirmed services will be subject to separate proposals, agreements, quotations, or terms agreed between the parties.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, improve performance, and provide a better browsing experience.
Cookies are small files stored on your device when you visit certain websites. Some cookies may be necessary for the website to function properly, while others may help us understand how visitors use the site.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
5. Analytics and Third-Party Services
We may use third-party tools or services to help us understand website traffic, monitor website performance, manage enquiries, provide maps, display embedded content, or support communication features.
These third-party providers may collect certain technical or usage information in accordance with their own privacy policies.
6. WhatsApp, Email and Telephone Communications
If you contact Avion Events through WhatsApp, email, telephone, or another communication platform, information exchanged through that service may also be subject to the privacy practices of the relevant service provider.
We use the information you provide through these channels primarily to respond to your enquiry, discuss your event requirements, and provide relevant service information.
7. How We Share Your Information
Avion Events does not sell or rent your personal information to third parties.
We may share limited information where reasonably necessary with:
- Event venues
- Production and technical partners
- Suppliers and contractors
- Entertainment providers
- Décor, floristry, branding, and logistics partners
- Website hosting and technology providers
- Professional advisers where required
- Government authorities or regulators where legally required
Where information is shared with suppliers or event partners, we aim to provide only the information necessary for them to perform the relevant service.
8. Data Security
We take reasonable administrative, organisational, and technical measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, providing services, resolving disputes, and meeting legal or regulatory requirements.
Information relating to completed projects may be retained where necessary for operational, accounting, contractual, or legal purposes.
10. Marketing Communications
Where permitted, we may occasionally send information about Avion Events, our services, recent work, or relevant updates.
You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.
11. Your Privacy Rights
Depending on the laws applicable to you, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Object to or restrict certain uses of your information
- Withdraw consent where processing is based on consent
- Request information about how your personal data is being used
To make a privacy-related request, please contact us using the details provided below.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, social media pages, or external services.
Avion Events is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
13. Photography, Video and Event Media
Photography and video may form part of certain events managed or produced by Avion Events. Where applicable, event imagery may be used for project documentation, portfolios, galleries, promotional materials, social media, or marketing purposes subject to applicable agreements, permissions, and client requirements.
Where an event is confidential or subject to specific media restrictions, those requirements should be communicated and agreed with our team in advance.
14. Children’s Privacy
Our website and services are primarily intended for businesses, organisations, event organisers, couples, and adults planning events. We do not knowingly collect personal information directly from children through our website without appropriate authorisation where required.
15. International Data Processing
Some service providers or technology platforms used by our website may process or store information outside the United Arab Emirates.
Where this occurs, information may be handled according to the data protection requirements applicable to the relevant provider and jurisdiction.
16. Changes to This Privacy Policy
Avion Events may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.
Any updated version will be published on this page together with a revised “Last Updated” date.
17. Contact Us
If you have any questions about this Privacy Policy, how your information is handled, or wish to make a privacy-related request, please contact Avion Events.
Avion Events
Dubai, United Arab Emirates
Email:
info@aviondubai.com
You may also contact us through our Contact Us page.